Player Privacy Policy

Welcome to the privacy policy for Extreme Spins. This page explains how we collect, use and protect personal information when you use our services. We care about your privacy and set out below the types of information we process, how we use it, and the choices and rights available to you in the United Kingdom.

Types of data we collect

Personal data

When you create an account we collect personal information such as your name, date of birth, email address, phone number and postal address. We also collect identity documents and proof of address where required for verification or anti-fraud checks.

Technical data

We gather technical information about your device and connection, including IP address, browser and operating system, device identifiers, and location data where permitted. We use this data to provide the service and detect suspicious activity.

Transactional and activity data

We record transactional information such as deposits, withdrawals and payment method details, along with your account activity, game sessions and interaction logs. This information is needed for account management, payments and compliance checks.

How we use your information

We use personal and technical data to operate your account, process payments, verify identity, prevent fraud and comply with legal obligations. Activity and transactional data help us manage customer support, investigate disputes and run necessary risk reviews. We may also use aggregated, non-identifiable data for analytics and service improvements.

Data protection practices

We implement reasonable organisational and technical measures to protect information from unauthorised access, loss or misuse. Access to personal data is limited to authorised personnel and third-party providers with contractual obligations to safeguard your data. Where applicable, we retain data for the periods required for regulatory, tax or legitimate business purposes.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, keep you logged in and analyse site usage. Some third parties provide analytics and advertising tools that place their own cookies. You can manage cookie preferences through your browser settings or the cookie controls on our site.

Your rights

You have rights under UK data protection law including the right to access personal data we hold about you, request correction, object to processing or request restriction in certain circumstances. Where processing is based on consent, you may withdraw consent at any time without affecting processing carried out before withdrawal.

Access, correction and deletion

To request access, correction or deletion of personal data, contact our privacy team. We will respond in line with applicable legal requirements. In some cases we may need to retain certain information to comply with regulatory or legal obligations.

Information sharing and third parties

We may share personal information with payment processors, identity verification providers, fraud prevention services and legal advisers. These third parties process data on our behalf under contract. We do not sell your personal data. Transfers outside the UK are subject to appropriate safeguards.

Privacy policy updates

We may update this privacy policy from time to time. Material changes will be posted on our site and the updated policy will state the date of the latest revision. If you have questions or wish to exercise your rights, contact [email protected].

Please note that ExtremeSpins operates in accordance with the practices described here; check this page regularly for any updates.