Responsible Gambling
At Extreme Spins we take responsible gambling seriously. We want every player to enjoy controlled play and to stay in charge of their time and spending. This page explains the tools we provide, how to spot risky behaviour and where to get support if gambling stops being fun.
Our player protection principles
We aim to promote safe play through clear information, practical account controls and prompt support. We work to identify when play becomes harmful and to act quickly to protect players. Our approach is supportive and non-judgemental, focused on minimising harm.
Activity-control tools
You can manage your account at any time using built-in controls. These include deposit limits, session reminders and account breaks. We encourage regular use of these features so play stays within affordable limits.
Deposit limits
Set daily, weekly or monthly deposit limits to control how much you add to your account. Limits can be changed in your account settings, but increases will usually take effect after a short cooling-off period to prevent impulsive changes.
Loss limits
Loss limits help you cap how much you can lose over a chosen period. These are separate from deposit limits and are designed to protect your bankroll. If you reach a loss limit, you will be prevented from placing further wagers until the limit resets.
Time limits and account breaks
Use session timers and reminders to manage how long you play. You can also take a temporary account break - a short pause from play - which can be applied instantly and helps step back without closing your account permanently.
Self-exclusion
If you need a longer break, self-exclusion lets you close access to your account for a fixed period. Self-exclusion is a serious step and will prevent you from logging in or receiving marketing. If you later decide to return, reactivation requires a cooling-off period and verification.
Signs of problematic behaviour
Warning signs include chasing losses, borrowing to gamble, neglecting work or family, hiding gambling activity and spending more than intended. If you or someone you know shows these signs, consider using limits, breaks or self-exclusion and seek advice.
Practical tips to stay in control
- Set realistic deposit and loss limits and stick to them.
- Use session reminders and take regular breaks from play.
- Avoid gambling when stressed, tired or under the influence of alcohol.
- Keep a record of time and money spent on gambling.
- Talk to someone you trust if gambling causes worry or sleeplessness.
Professional help and support organisations
If you need further support, organisations such as BeGambleAware, Gamblers Anonymous and local NHS gambling services offer confidential help and practical tools. For immediate help, contact a licensed professional or your local support service. You can also reach our support team via the in-site help centre for guidance on using the tools described here.
We are committed to helping players make safe choices. If you have questions about using any of the controls above, our support team at [email protected] can help. Thank you for playing responsibly with ExtremeSpins.